A Legal Operations Manager with over 10 years experience working in the legal profession. I am passionate about legal ops and how it can transform in-house departments from being seen as cost-centres to strategic business partners. I love that i'm able to marry two passions - law & project management - in my role.
Legal professional? Sign up and get verified to view this member.
Legal.io is an exclusive network of the world's top legal talent. Create a free profile to access job opportunities at leading companies and resources to help accelerate your career.
Create my profileCorus Entertainment Inc.
Legal Operations Manager •February 2019 - Present
• Leads the Legal Operations portfolio at Corus, which includes the strategic planning of the Legal Operations roadmap for Corus’ law department to align with the department’s and Corus’ overall strategic goals and manages regular operations of the Legal Operations team, including running sprint planning sessions and daily stand-ups.
• Drives the successful implementation of various legal operations initiatives, including project design, budgeting, change management, stakeholder management, risk identification and escalation, training, and communications.
• Spearheaded over 70 sessions to identify inefficiencies and promote ideation for continuous improvement using process improvement and design thinking techniques.
• Provides technical expertise, training, and guidance to a cross-functional, diverse Law Department and their related internal partners for all deployed technologies and processes across the department.
• Oversees relationships with all external technology vendors utilized by the Law Department, including negotiating engagement agreements, reviewing performance measurements, and ensuring that billing and budget-related reporting and quality assurance are properly carried out and in line with department objectives.
• Collaborates with the Vice President, Associate General Counsel to effectively manage the invoice process for the Law department, including preparing and reviewing the budgets for the department, in preparation for delivery and presentation to the Executive Leadership Team.
• Recent project successes include:
o Led the project design, change management, and project delivery for the successful rollout of the InTapp Document Management System to the law department. Developed and executed a comprehensive user training module, established internal processes, and implemented system administration protocols, resulting in optimized utilization of the system.
o Implemented Contract Express' contract automation platform for various agreements, resulting in significant time savings of over 2 hours per agreement. The platform enabled the ability to reject requests for insufficient information, effectively manage and track work-in-progress flows, and reduced extraneous email communication by 80%.
o Managed the creation of a detailed step-by-step onboarding guide for the Law department, incorporating internal IT processes. This streamlined the onboarding process for support staff, provided hiring managers with concrete next steps, and facilitated a smoother onboarding experience for new employees.
Birmingham City University
LLB•Graduated in 2008