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Lucas Brown Verified Account

Certified Legal Intern
  • Sarasota, Florida , USA

    • About Lucas

    I am an experienced professional with a background in legal and technology roles, including my current position as a Certified Legal Intern at the Office of the State Attorney. I have gained valuable experience in handling complex legal matters, conducting research, and representing clients in court proceedings. Additionally, I hold a certification in Business Transactional Law, which has provided me with a comprehensive understanding of transactional matters and contractual negotiations. My ... Read more

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    Professional Experience

    Office of the State Attorney, Florida’s 12th Judicial Circuit

    Paralegal/Certified Legal Intern •February 2023 - Present

    • Reviewed charging documents, organized pre-filing interviews, negotiated plea offers, and prepared discovery for misdemeanor cases, facilitating the timely resolution of complex legal issues, reducing resolution time by 15%
    • Litigated on behalf of the State in court proceedings, including first appearances, depositions, and motion hearings, and trials obtaining favorable rulings in 95% of cases
    • Collaborated directly with attorneys and law enforcement, assisting with tasks and projects
    • Prepared legal research on investigations, while handling highly confidential information in dozens of cases

    WMU Cooley Debt Relief Clinic

    Law Student Intern •January 2022 - April 2022

    • Interviewed current and prospective clients to determine the best course for debt relief – payment negotiations, settlement agreements, Chapter 7 bankruptcy
    • Documented and simplified 100+ client records in Clio, reducing average processing time by 25% and eliminating errors by 90%
    • Performed in-depth analysis of client concerns and legal requirements to develop tailored solutions; achieved 98% client satisfaction rating in 4 months

    Marxent Labs

    Production Support Lead •September 2017 - August 2018

    • Streamlined the production process for VR servers by introducing automation tools and reducing production time by 50% while increasing total output by 25% in just 3 months
    • Created and implemented a comprehensive system of metrics and KPIs for the support team; decreased resolution time by 40% and improved customer satisfaction by 25%
    • Championed project alignment by translating business requirements into technical specifications and vice versa; modernized communication channels and decreased project delivery time by 20%
    • Facilitated client discussions to define project scope and client needs (Project management)

    ComNet Software, a SITA Company

    Service Desk Operator •February 2014 - September 2017

    • Led on-site installation, testing, and modification of software and hardware for 10+ clients in the transportation industry; reduced system downtime by 50% and enhanced productivity by 30%
    • Monitored and resolved system issues for 50+ clients by implementing a real-time monitoring system that increased system up time by 20%; saved clients $1M+ in lost revenue
    • Responded to 100+ inbound customer inquiries daily and maintained a 90% customer satisfaction score; improved retention rate by 15% via personalized customer service
    • Monitored computer server systems for faults in a 24/7 environment. Queried SQL databases to research issues

    The Reynolds and Reynolds Company

    •September 2011 - February 2014

    • Conducted root cause analysis to identify issues in client systems; implemented a customized solution that cut resolution time by 40% 
    • Revamped technical documentation for the company technical support staff, reducing customer wait time by 20% and increasing client satisfaction by 30%
    • Achieved record-breaking KPIs in the first year of joining the team, setting a new high bar for performance and being recognized with a promotion

    Education

    Western Michigan University Cooley Law School

    Juris Doctor•Graduated in 2022

    The Ohio State University

    Bachelor of Arts•Graduated in 2012

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