40 hours per week
Remote Work

• Conduct legal reviews to identify, escalate, and resolve contracting matters with minimal guidance from Senior Corporate Counsel;
• Collaborate with business and legal stakeholders for effective negotiations with third-party vendors for products and services;
• Govern the supplier contract lifecycle management process from intake, via Tropic a SaaS platform,  to execution, collaborating with business, procurement, legal, privacy, and security teams to ensure favorable contract terms, efficient execution via Docusign and operational efficiency;
• Negotiate, redline, and manage supplier and commercial contracts, including master services agreements (MSA), non-disclosure agreements (NDA), third-party access agreements (TPA), and statements of work (SOW) in accordance with the company's position across multiple jurisdictions (U.S., EU, JP);
• Independently draft alternative legal language, contract terms, plus provide clear and effective written and oral explanations to internal stakeholders and counterparties regarding the company's positions on various provisions;
• Increased the efficiency of the procurement team by identifying inaccuracies in supplier templates. Autonomously conducted an audit of all supplier templates to determine purpose, relevance, and completeness;
• Support the enterprise-wide rollout of the contract lifecycle management system - Ironclad, by testing and collaborating with legal operations to resolve the issues found in the production environment.

40 hours per week
Remote Work

• Performed contract analysis on procurement contracts with unusual non-disclosure language. 
• Established "parent-child" agreement relationships in Jaggaer Contract Plus, ensured completeness of the repository, and corrected existing errors.
• Identified risks and concerns for assigned aspects of contracts. 
• Built trusted relationships with account leadership, and business stakeholders to support client needs, priorities, account strategy, objectives, and opportunities.

40 hours per week
Remote Work

• Managed validation and verification of benefits contract data maintained in Salesforce to resolve inconsistencies. 
• Validated Software as a Service (SaaS) and Statement of Services (SOS) contracts in accordance with company policies and procedures, applicable laws, and client business requirements.
• Identified and extracted data from contracts that enhance the revenue stream.
  Effectively managed multiple/concurrent tasks within deadlines in a dynamic environment.
  
  

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• Identify the strengths and weaknesses of a proprietary software system titled VeriPro. VeriPro aids in monitoring commercial clients to ensure an executed contract as well as necessary insurance documentation has been captured.
• Manage data entry, adding and removing users, update templates, training of users for all contract documentation.
• Proactively contribute to continuous improvement projects to streamline contract process, and system.
• Create and manage reports out of VeriPro for senior leaders.
• Point of contact for answering all related questions plus general troubleshooting from business teams about VeriPro.
• Deep working knowledge of contracts, responsibilities, roles, liabilities, and duties.
• Created a descriptive manual for the VeriPro system to be used for educational and training purposes for users of VeriPro. KEY ACCOMPLISHMENTS:
• Reduced inaccuracies and expirations by 82%. Purified the application of non- essential data, then engaged in communications with agents and business owners to obtain proper continuation of coverage.
• Performed software testing to discover malfunction of notifications to clients. Collaborated with technology developer to correct coding and rollout of updates to achieve a 95% accuracy of notifications.

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• Advised management, weekly, of U.S. hotels that had their system data prepared for the transition to the new cloud-based Guest Reservation System (GRS).
• Created test paths for the functional flows for testing the accuracy of the GRS.
• Experience in a deadline driven environment with completion of tasks on time.
• Submitted daily verbal and weekly written statistical reports to management of the outcome of the test paths performed for functional flow.
• Provided training of the new software technology during on site installations at hotels. KEY ACCOMPLISHMENT:
• Awarded bonus compensation for shifting all U.S.-based limited-service hotels onto a new cloud-based Guest Reservation System (GRS) by year-end 2017.

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• Conducted 200+ business process interviews across multiple stakeholders in the Americas region documented each business flow and the data requirements for assigned departments.
• Presented 33 assigned business owners their documented flows and data requirements to integrate their existing application with the release of new Guest Reservation System, thus creating a roadmap for the business owner.
• Prepared narratives for my assigned business owners for presentation to senior leaders illustrating their weekly progress.
• Maintained a chronological record of each business owner's progress of creation of their roadmap requirements.
• Managed assigned projects and budget justifications. KEY ACCOMPLISHMENTS:
• Awarded compensation for breaking down organizational silos and opening communication paths to document impacts across the Americas region.
• Awarded bonus compensation for assisting business owners to stay within budget (>$100M) and mitigating issues between operations and IT.
• Replaced the "heart" of IHG's 1960's airline-based reservation system titled "Holidex" with a new cloud-based Guest Reservation System (GRS).
• Delivered the Guest Reservation System (GRS) to the Americas' region limited- service hotels according to phased schedule set forth by CEO and CIO.

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• Created a product vision with a defined scope and design solutions that solve customer problems, while enhancing the user experience in the process.
• Managed communications with business owners and IT developers to set rollout expectations, facilitate implementations, and manage calendar change tasks into specific versioning.
• Participated in daily remote tele-correspondence with team members for collaboration on solving outstanding issues. Aided with team members' workloads. KEY ACCOMPLISHMENTS:
• Awarded bonus compensation for enhancements to the Owner Relationship Manager application remaining under a $5M dollar budget and ahead of schedule.
• Awarded bonus compensation for rollout of enhancements to desktop and mobile application for Hotel Content Manager in accordance with set timelines and under set budget of $2.5M.

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• Researched franchise legal files for any deficiencies and prepared legal summaries.
• Consulted with business development managers concerning Deal Write Up (DWU) specifics prior to assigning to direct reports.
• Drafted non-standard contractual terms and legal addendums in cases of special circumstances for issuance.
• Prepared and organized contract and correspondence documents (i.e., emails and letters) for litigation preparation.
• Performed special projects which included negotiating tri-party agreements, termination agreements, special license stipulations, and bankruptcies, for the Americas, Mexico and Latin America regions.
• Advised management by preparing a weekly Excel spreadsheet containing contract issuance and executions, hotel openings and closings, contract compliance issues, defaults and liquidated damages owed for senior leaders to review for all hotels in the Americas region.
• Researched applicable regulations and/or state franchise laws specific to pending litigation
• Prepared discovery responses in accordance with established office protocols.
• Participant in contract acquisition team reviewing, cataloging, and inputting all contracts upon the acquisition of 2 new brands.
• Provided direction to Vice President of Franchising for best approach of how to review and manage contracts, franchise disclosure document (FDD) and existing franchisees.
• Supervised the work of 6 subordinate contract specialists.
• Delivered training opportunities for the entire department on all phases of contract life cycle. KEY ACCOMPLISHMENTS:
• Oversaw large scale project to scan all paper files of 2,000+ hotels in the Americas' region to an electronic document management system for a new hotel information database.
• Key stake holder and creator of a new hotel information database titled Global Renovation of Worldwide Hotels (GROWTH) of 2,500+ hotels across the world.
• Recognized by senior leaders for implementing a licensing workflow process that increased productivity by 30%.
• 6-month paralegal internship with IHG franchising attorneys to fulfill my academic requirements, while working a 40-hour work week in my full-time position.
• As an officer of the company, I represented IHG in depositions, either in court or via video teleconferencing.
• Completed a paralegal degree while maintaining my full-time position and raising a family.

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• Worked in partnership with applicant (potential franchisee) as well as internal IHG departments to create the knowledge base of the presentation which was presented both orally and written to the Franchise Approval Committee (FAC) for a decision of approval. Presented the application of potential franchisee in front of SVP of Legal, SVP of Finance, Chief Development Officer, VP of Quality, VP of Design and Property Improvement, SVP of Brand Management (Marketing).
• Supervised and managed 2 contract specialists on all phases of contract development and executing.
• Ensured final contract documents are consistent with agreements reached at negotiations.
• Researched franchise legal files for any deficiencies and prepared legal summaries for any pending litigation files in my assigned region.
• Prepared and organized contract and correspondence documents (i.e., emails and letters) for litigation preparation. KEY ACCOMPLISHMENTS:
• Traveled across the United States and Canada representing IHG to introduce current owners and potential owners to the $1B re-launch of the Holiday Inn brand.
• As an officer of the company, I represented IHG in depositions, either in court or via video teleconferencing.

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• Developed, reviewed, negotiated, and executed principal franchising contract documents for both new and existing franchisees.
• Examined contract performance to meet requirements of law, executive orders, regulations, and other applicable procedures.
• Performed full cycle of contract management from issuing to executing contracts, placing hotels in contract default (if applicable), and terminating hotels from the reservation system when necessary.
• Prepared weekly correspondence with business development manager for outstanding items needed to issue and/or execute contracts. KEY ACCOMPLISHMENTS:
• I worked collaboratively with marketing, accounting, and cross-functional teams to ensure alignment. This resulted in our department achieving a goal of signing 400 new hotel contracts.

40 hours per week

40 hours per week

40 hours per week

40 hours per week

40 hours per week

40 hours per week