Pragmatic and detail-oriented operations executive with over 15 years of extensive
experience in business operations and all aspects of intellectual property ("IP") law.
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Create my profileTrustwortha FZ LLC
Operations Manager/Acting COO •January 2018 - November 2020
UAE
Based in Lebanon
• Establishing the company in the UAE
• Building and managing the company's intellectual property ("IP") practice
• Working with the managing partner on important policy and strategy decisions
• Overseeing the overall business operations strategy, growth and success
• Overseeing the company's marketing related work
• Setting up and managing the company's infrastructure
• Attending conferences and exhibitions such as INTA and WIPF
• Other responsibilities include IT work, accounting and billing, HR, creating job descriptions and working on recruitment
Selected achievements:
• Created the company's structure and identity including vision, mission, values, goals
• Finalized the company's website, marketing and operational material with the support of service providers
• Built the MENA network of local law firm associates and started the company's expansion worldwide
• Acquired clients and instructions and created a pool of potential market leads
• Adapted and customized a suitable IP system for the company
• Built a good name and presence for the company in the intellectual property field in the MENA region and worldwide
Freelance Consultant •November 2016 - December 2017
Intellectual Property Law/Business development
• Working with companies to set up and develop their IP practice and/or new branches in the MENA region
• Providing IP and business consultancy advice
CWB Legal (Cedar White Bradley)
Group Head of Operations •October 2015 - October 2016
• Overseeing the IP Operations and IT departments; assisting the CEO in overseeing the Business Intelligence and Translation Services departments
• Setting out and overseeing departments' budgets; coordinating cash flow management with the Accounting and Finance department
• Conducting performance reviews; setting out promotions, raises and bonuses
• Other responsibilities include training, billing, HR and recruitment
Selected achievements:
• Improved IP Operations department performance and efficiency by over 30%
• Completed preparations to launch service desks with the IT Manager
• Worked with the IT Manager on upgrading the IT infrastructure in all offices
CWB Legal (Cedar White Bradley)
Group IP Operations Manager •August 2014 - September 2015
Lebanon
• Managing the IP operations department
• Developing relationships with government agencies, external agents and advocates
• Conducting performance reviews; setting out promotions, raises and bonuses
• Other responsibilities include setting monthly official fees budget across offices, setting department's budget, training, billing, HR and recruitment
Selected achievements:
• Created the group operations department identity, job descriptions and career path; structured department, duties and teams; developed team skills through extensive trainings and daily guidance, and brought out optimal performance of each individual
• Created and applied new processes and developed team to attend to the firm's work on the online system and ministry in Saudi Arabia
CWB Legal (Cedar White Bradley)
Consultant/acting project manager •February 2014 - July 2014
Saudi Arabia
• Setting up the company's practice in Saudi Arabia
• Leading and managing paralegals and trademark portfolio administrators
• IP portfolio management and other consultancy duties
Selected achievements:
• Initiated, launched and managed IP work at the firm's Saudi office and built relationship with the Saudi ministry of commerce and industry
CWB Legal (Cedar White Bradley)
Team manager/consultant •November 2009 - February 2014
• Leading and managing paralegals and trademark portfolio administrators
• IP portfolio management including attending to all types of IP matters
• Other responsibilities include writing bulletin articles, conducting training, HR
Selected achievements
• Managed and timely accomplished the worldwide portfolio transfer of over 1100 trademarks for one of the top worldwide technology companies
• Provided outstanding service to the firm's top clients
Saba & Co. Intellectual Property
Paralegal •July 2008 - October 2009
Abu-Ghazaleh Intellectual Property
IP Senior/Trademarks Head of Team •January 2006 - July 2008
Lebanese University
BS•Graduated in 2005
Ecole Notre Dame Des Soeurs Antonines
Baccalaureate•Graduated in 1999