Managed operations for an Enterprise eCommerce digital agency; handling all legal, compliance, employment, HR, business development, sales and marketing functions, corporate correspondence, corporate travel, expenses, client invoicing and disputes. (JIRA, XERO, Harvest, Slack, Expensify) Signed second largest client in 4 months as CEO.
• Managed a corporate rebrand that included competitor analysis, new brand colors, voice, logo, a brand style guide, and marketing assets; on budget and delivered two weeks early.
• Directly managed the Director of Engineering and Project Managers to complete a corporate website refresh with two new client case studies, testimonials, and content, in 2 weeks (Scrum, Agile Method).
• Created subject matter expert program to map the engineering team's strengths, weaknesses, and areas of professional development interests for hiring and professional education planning purposes.

• Representative clients include: Fortune 500 - The Clorox Company, Zenefits/Trinet, The New York Times Company, Vouch, and Gravity Forms.
• Secondments as Privacy and Compliance Specialist for The Clorox Company, Sr. Privacy and Compliance Counsel for Zenefits and Interim Sr. Privacy Counsel for The New York Times Company, included updating corporate data processing addendums and redlining vendor and customer DPA's to align with corporate policies, protecting customer's personal data in compliance with GDPR, CPRA, COPPA, CAN-SPAM Act, ePrivacy Directive, and applicable local laws.
• Cross-functional advising on, and documenting of, legal compliance regarding security incident investigations.
• Managing and conducting vendor data impact assessments in One Trust, cookie consent audits, and assisting with drafting and documenting privacy and compliance controls for SOC2 audits.
• Drafting and negotiating technology, intellectual property, and commercial contracts (MSA, SOW, RFP, EULA) software (including SaaS) and hardware agreements, publishing contracts, independent contractor and employee contracts, work-for-hire agreements and invention assignments, intellectual property purchase and licensing agreements.
• Managing intellectual property portfolios and trademark dockets for online products and services companies, virtual conferences, and app developers, including new trademark filings (both domestic and international), pursuing and defending trademark oppositions, responding to USPTO office actions, negotiating trademark infringement settlements, and enforcing cease and desist notices, copyright matters including copyright registrations, responding to and enforcing DMCA takedown notices, enforcing cease and desist notices, and UDRP domain name disputes.
• Successfully representing eCommerce businesses in resolving vendor and client payment disputes.
• Product counseling for Nebula Media Group, a full-service website and content accessibility consultancy, offering accessibility as a service, accessibility insurance, and ADA tax credits for website remediation.
• Product counseling to revise Digital Blood Corporation's (a non-invasive blood gasses software company with patented technology, currently in clinical trials) go-to-market strategy and represented the company in preliminary investor negotiations.
• Product counseling for CosmicGiant SaaS, a Gravity Forms integration, enabling UETA and ESIGN and compliant e-signatures, including architecting opt-in consent for online agreements; drafting Consumer Disclosures, HIPAA Business Associate Agreements, EU compliant Data Processing Agreement.

• Drafted and reviewed business and real estate contracts, including non-disclosures/non-compete, independent contractor agreements, acquisition and disposition contracts, handled property closings, and resolved disputes.
• Advised on liability, diligence, and compliance regarding all real estate corporate matters, marketing, and advertising.
• Directly managed real estate agents.