Join the World's Top Legal Talent Network

Job Overview

We are seeking a dedicated LAN Field Tech Specialist for a 6-month on-site contract position in Sanford, NC. The successful candidate will play a crucial role in ensuring the efficient operation and integration of computer systems within the local area network, focusing on high-quality technical support and customer service.

Key Responsibilities

• Install, maintain, and troubleshoot LAN hardware and software, including file servers, routers, switches, and telecommunications equipment.
• Collaborate with Judicial Branch staff and local government officials to address technical issues and fulfill operational requirements.
• Actively engage in facilitating moves and relocations of judicial facilities, ensuring minimal disruption to services.
• Provide training to judicial staff as required, enhancing their technical proficiency.
• Test, evaluate, and recommend hardware and software configurations to optimize system performance.
• Participate in large-scale technology deployment projects, including statewide software updates and server upgrades.
• Manage critical incidents and collaborate with vendors to resolve technical challenges.

Required Skills

• Proficient in the design and implementation of Ethernet topology networks, Windows 10⁄11, Office 2016⁄365, SCCM/MECM, and Cisco technologies.
• Strong skills in installing and configuring personal computers and peripherals such as printers, scanners, and audio-visual equipment.
• Exceptional customer service and communication abilities to address technical concerns effectively.
• Strong analytical and problem-solving skills to identify and resolve technical issues promptly.
• Ability to convey complex technical information to non-technical users.

Qualifications

• A Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or a closely related technical field from a recognized institution.
• A minimum of one year of progressive experience in information technology or an equivalent combination of education and experience.

Career Growth Opportunities

This position presents an excellent opportunity for professional development through involvement in significant technology projects. As you collaborate with various stakeholders, you will enhance your technical skills and experience, paving the way for future career advancement within the organization.

Compensation And Benefits

• Competitive W-2 hourly rate of $30.
• Eligible for travel reimbursement covering up to 20% of overnight travel across the state using contractor-owned vehicles.
• Standard working hours are from 8:00 AM to 5:00 PM, Monday to Friday, with any overtime subject to management approval.

Employment Type: Contractor