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Legal Services Coordinator

SOSi
Posted Jun 29
Full Time
Cambridge, Massachusetts

Job Description

Overview

SOSi is currently seeking a Legal Coordinator to join our team in Cambridge, Massachusetts supporting a humanitarian assistance project for our Commonwealth customer. The Legal Coordinator will play a crucial role in assisting guests with their immigration cases and providing vital support in managing their legal needs. The ideal candidate will have a strong understanding of immigration processes and a commitment to providing compassionate and effective support to individuals navigating the complexities of the legal system.



Essential Job Duties

  • Assist shelter guests in tracking the progress of their immigration cases.
  • Maintain accurate and up-to-date records of all case activities and communications.
  • Ensure timely follow-up on case developments and required actions.
  • Provide referrals to appropriate legal service providers based on guests' needs.
  • Track and monitor the status of referrals to ensure guests receive timely and effective assistance.
  • Develop and maintain relationships with legal service providers and community organizations.
  • Assist shelter guests in managing their USCIS online accounts.
  • Provide legal information on completing and submitting required forms and documents, ensuring there is no unauthorized practice of law.
  • Conduct initial assessments of guests' legal needs and provide appropriate information and resources.
  • Advocate on behalf of guests with legal service providers as needed.
  • Offer compassionate and culturally sensitive support to guests throughout the legal process.
  • Prepare and submit regular reports on case status, referrals, and outcomes.
  • Participate in staff meetings, training sessions, and professional development opportunities.
  • Ensure all activities comply with legal and organizational standards.
  • Implement best practices in case management and guest support.


Minimum Requirements

  • Bachelor’s degree in social work, legal studies, or a related field, or four (4) years of experience in legal services, immigration assistance, or case management.
  • Experience working with vulnerable populations is highly desirable.


Preferred Qualifications

  • Strong understanding of immigration laws and processes.
  • Excellent organizational and time management skills.
  • Ability to handle sensitive and confidential information with integrity.
  • Proficient in using case management software and online USCIS tools.
  • Effective communication and interpersonal skills.
  • Bilingual or multilingual skills preferred.


Work Environment

  • Ability to work efficiently under deadlines and pressure.
  • Ability to keep up in a fast-paced environment.
  • SOSi operations 24/7/365 in all conditions, indoor and outdoor.
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