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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

General Counsel’s Organization

Under the general supervision of Counsel, the paralegal’s responsibilities include, but are not limited to, the following:

• Provide support to the Senior Paralegal and Counsel in responding to legal orders.
• Decision and respond to legal orders issued by federal agencies, state and local agencies and private attorneys or pro se litigants.
• Analyze legal orders for validity issues, objections and promptly escalate the same to the Senior Paralegal for review.
• Electronically deliver fulfillment records to issuers using technology enhancements or secure email or US mail when required.
• Ensure official fulfillment records are uploaded case management system or shared drive.
• Escalate third party legal orders to the Senior Paralegal for review that meet the legal review/escalation procedure.
• Be responsible for the quality and accuracy of the fulfillment records.
• Work with Counsel on large, complex or highly confidential subpoena productions
• Validate that escalated third party legal orders meet requirements of federal and state RFPA privacy laws prior to release of records.
• Directly contact issuers of legal orders via phone or email to negotiate for extensions as required.
• Research court dockets and contact Clerks of the Courts to resolve questions regarding subpoena validity or subpoena issuance.
• Provide regular updates on the progress of assigned matters to Counsel.
• Maintain confidentiality of sensitive information.
• Provide regular or rotating support on quality reviews and fulfillment tasks for other colleagues and other assigned duties and responsibilities as required.
• Identify and promptly escalate legal or operational risk events to Counsel.

Are you ready for the challenge?

Minimum Qualifications

• Associate degree in legal studies or criminal Justice or a related field or paralegal certification.
• At least 2-3 years as a litigation, regulatory or government Paralegal/ Legal Assistant in a law firm or with a government agency.
• Experience working with attorneys and managing litigation dockets and attorney calendars.
• Experience in the preparation of responses to discovery and/or regulatory requests.
• Strong knowledge and understanding of legal terminology and critical thinking skills.
• Experience specifically understanding and interpreting legal order requests.
• Experience and understanding of litigation and/or regulatory processes that permits substantive paralegal and attorney interaction.
• Ability to discern urgent and/or critical matters based on content of relevant legal Order.
• Strong computer skills with proficiency in MS Office Suite.
• Able to work independently and as a team player.
• Strong written and oral communication skills.
• Meticulous attention to detail.
• Organized, ability to prioritize and keep of track of and calendar deadlines.
• Able to quickly train on, navigate, and extract information from a variety of databases and information platforms.
• Able to work productively in a fast-paced environment with shifting priorities.
• Excellent organization and time management skills.
• Able to analyze and problem solve.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.