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This is a remote-based position.

Elevate is recruiting a Legal Operations Analyst to join our Legal Ops team. The Analyst will work with the customer's technology and will follow a detailed playbook and process to interface within the specific workstream assigned. The work environment is high-volume and fast-paced, so the candidate must be organized and able to adhere to all customer-imposed SLAs. The ability to learn and adapt to the customer's technology is crucial as you will work on customer laptops.

Specifically, the Analyst will

• Review and handle high volume employment subpoenas by collecting critical data through various customer systems.
• Ability to set and maintain high standards of professional service.
• Detail oriented and analytical, always looking for ways to improve the process or challenge the status quo.
• Extremely organized and capable of managing multiple projects under tight deadlines.
• Excited to learn, grow, and not afraid to take on new responsibilities.
• Able to be self-directed and work independently to meet and exceed goals.
• Strong base of analytical experience and willingness to learn new techniques.
• Comfortable with learning new software products, if necessary.
• Become proficient on the customer's technology and platforms/applications.
• Review subpoenas re: employment records, workers compensation records, and review documents in response to employment statutory demands for records.
• Follow processes/playbooks re: handling of the same.
• Interface with broader team.
• Interface with customer systems and custodians to ensure compliance with orders and gather discovery responses.
• Communicate with counsel.
• Assist with reporting, gathering metrics, and process improvement.

Experience

• 2+ years' experience in US litigation.
• Experience in labor and employment law and experience with subpoenas.
• 2+ years' experience using technology in an area that is highly processed; preferably including experience handling subpoena responses.

Skills for Success

• Strong communication skills - able to professionally interface with customers and litigants counsel and able to communicate issues directly to the internal manager rather than the customer.
• Ability to juggle multiple matters at one time/strong organization and attention to detail.
• Able to work with remote team members using technology (video calls, emails, team chats)
• Strong interpersonal, oral, and written communication skills.
• Team player - able to jump in as needed to assist with other team members.
• Ability to assist on other matters as time allows.
• Flexible and open to learning new areas as needed.
• Interested in working in a fast-paced environment with a company doing innovative things in the legal space.

Technical Skills

• Experience with Microsoft Word, PowerPoint, Excel, and Outlook.
• Experience with Adobe Acrobat.
• Experience with web-based applications.

Qualifications

• Bachelor's or Associate's degree required.
• Paralegal certificate is a plus, but not a must.

Compensation

• The pay rate for this remote-based job category is $55,000-80,000/year based on job-related skills, experience, level, and location. Anticipated hire will be on the low end of this position range as an entry level associate.

Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific
• For the fourth year in a row, Elevate’s integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Newsweek awarded Elevate highest rating in the annual ‘America’s Greatest Workplaces for Diversity’ list and ‘America’s Greatest Workplace for 2024’ list
• Elevate was named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

Learn more at: https://elevate.law See more jobs at: https://elevate.law/careers/

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