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POSITION SUMMARY: The Director Risk Management is responsible for identifying, assessing, and analyzing risks that affect the business from a Claims perspective; understanding the organization’s risk tolerance to various risk exposures, most notably Auto Liability, General Liability, Workers’ Compensation, and managing a claims program that meets the Company’s risk management objectives. The Director builds a high-performing team and displays a track-record of partnering with senior leadership, and specifically Risk, Legal and Operations, to drive change within the organization. In addition, this key role brings a broad perspective on claims management, and strong hands-on knowledge and experience in business insurance. The Director Risk Management - Claims also interacts across the company on a variety of claims management issues and presents ideas and recommendations.

PRINCIPAL RESPONSIBILITIES: In conjunction with Legal and Risk Management:

• Advises on auto liability, general liability, and workers’ compensation claims across the organization.
• Participates with outside counsel in mediation and other forms of alternative dispute resolution.
• Oversees the management of an internal claims team, in addition to a dedicated third-party claims administrator for the company.
• Works with Legal, insurance brokers and insurance companies in the selection of outside counsel for representation.
• Analyzes case law and provides recommendations to Risk Management and Senior Leadership.
• Assists with policies and procedures relating to incident investigation and claims reporting and handling in conjunction with Safety and Legal.
• Manages executive claim debrief sessions.
• Assists in recommending insurance reserves.
• Assists in drafting and contributing reports to the company’s Chief Legal Officer, senior management, and others as necessary.
• Provides professional support to the company’s Risk Management Department on a wide range of claims investigation and management, insurance, loss/exposure, policies and procedures, and other matters.
• Provides claims support related to the company’s nationwide operations on a full range of risk management, claims and insurance matters.
• Identifies, assesses, and prioritizes claims risks, and assists in developing the company’s claims strategy.
• Evaluates the effectiveness of the claims management activities.
• Collaborates with Risk Management to determine where enhancements to insurance coverage can made from a claims perspective.
• Enhances the system for the analysis and trending of claims management data from all pertinent sources, analyzes patterns and makes recommendations to senior leadership.
• Works with Safety and Operations to implement loss prevention programs throughout the company to reduce or mitigate risk.
• Develops and presents claims management educational offerings based on analysis of incident/loss data.
• Develops and maintain relationships and communications with key departments within the organization, including Legal, Safety, Human Resources, Finance and Operations, among others.
• Overnight travel required when necessary.
• Performs other job-related duties as assigned or apparent.

KNOWLEDGE / SKILLS / ABILITIES:

• Broad knowledge of corporate claims management functions, the insurance marketplace encompassing casualty, workers' compensation, and auto liability.
• Broad-based corporate claims assessment.

QUALIFICATIONS:

• Claims Adjuster License preferred, but not required. Other certifications (ARM, CRM, AIC, etc.) are a plus.
• Risk Management experience with a Fortune 500 company preferred.
• Experience with safety and loss control programs and procedures.
• Experience in a leadership role providing guidance, mentoring, and developing a team of direct reports.

MINIMUM QUALIFICATIONS:

• A minimum of 10 years of progressively responsible experience in claims management for a corporation, third-party administrator, or insurance brokerage.

Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.