Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?
About The Job
As Global Litigation and Compliance Counsel, you’ll play an important role in overseeing Genesys’ worldwide litigation docket, as well the development of Genesys’ compliance program. You will work closely with a broad range of business teams, including finance, human resources, product, engineering, development, and operations to help solve legal and regulatory issues to enable the business to scale and grow. You’ll need to be proactive and engaged, able to work well cross-functionally both internally and externally, excited about technology, and ready to roll your sleeves up and dig into legal problems to reach a creative solution.
The Position
This role is based in the United States and may be fully remote. The successful candidate will report to Genesys’ General Counsel and Chief Compliance Officer.
Responsibilities
The Global Litigation and Compliance Counsel is expected to manage the Company’s global litigation docket, as well as play a primary role in developing and enhancing Genesys’ compliance program. The candidate is expected to provide strategic and legal advice to internal business partners, including working closely with a broad range of business teams in pre-litigation disputes and other adversarial matters, and when necessary, through trial and appeal.
The successful candidate will also be able to provide day-to-day advice to assist the Company in managing and mitigating legal risks, and will include the following key responsibilities:
Job Requirements
The candidate must also demonstrate the following personal qualities:
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$175,500.00 - $344,500.00
Benefits:
More details about our company benefits can be found at the following link: https://mygenesysbenefits.com
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
_Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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