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Director, Insurance Regulatory and Compliance
Posted Jan 29 Full TimeOn SiteDallas, Texas About Hippo:
Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch.
Hippo built the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have. Simply put, Hippo exists to protect the joy of homeownership.
About You:
You are a compliance professional in the insurance industry. You have experience identifying, researching, and mitigating compliance risks across an organization. You have in-depth understanding of compliance issues affecting all aspects of an insurance operation.
What You'll Do:
- Serve as Hippo MGA’s primary coordinator and main point of contact for market conduct exams including:
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- Maintaining log of all incoming requests and outgoing responses
- Working with business teams to ensure complete and accurate responses are submitted on a timely basis
- Implementing internal escalation processes in instances where responses are incomplete or untimely
- Working with business teams to track resolution of outstanding requests
- Tracking and communicating exam findings and mitigation efforts to Executive Management
- Minimize fines and penalties
- Oversee Licensing and Appointment function for Hippo’s MGA, Claims, and Retail operations
- Support insurance compliance of Hippo’s MGA operations including:
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- State level regulatory compliance tracking and implementation as regards Hippo’s MGA products
- Legal support for Rate, Rule and Form filings
- Review designated Consumer Complaints
- Oversee Regulatory Change Management process
- Coordinate Carrier Audits and participate in Hippo MGA Audits and Reviews
- Research, identify, and mitigate compliance risks across the organization
- Meet Legal Department annual objectives
- Work in a fast-paced environment while maintaining multiple projects and responsibilities with a positive can-do attitude
Must Haves:
- 8+ years of insurance company or Department of Insurance experience
- Bachelor’s degree in a similar or related field
- Personal Lines experience required
- Overall broad knowledge of how compliance and regulatory issues impact insurance operations and organizations
- Ability to anticipate compliance issues or risks and to “see around the corner”
- Ability to implement compliance strategies across functional units
- License to practice law preferred
- A natural inclination to work within a culture that is fast-paced and dynamic
- Self-motivated and directed; ability to collaborate is a must
- Strong intellectual curiosity and a desire to learn how to help others solve problems
- Flexible and willing to do what is needed to get great work done
- Excellent negotiation and communications skills
- Analytical ability
- Strong attention to detail
Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k) retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.