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About Reinforce Labs: Reinforce Labs is at the forefront of AI-driven safety solutions. We empower our customers to build safer products by leveraging cutting-edge AI technology. Our innovative platform detects and mitigates a wide range of safety risks, from harassment and bullying to synthetic identity fraud and doxxing. We're a fast-paced, dynamic startup seeking passionate individuals to join our mission of building a safer digital world.

Role Overview: As the Trust & Safety Lead at Reinforce Labs, you will be a critical driver in ensuring the effectiveness and accuracy of our AI-powered safety solutions. You will be responsible for developing high-quality datasets, generating actionable red teaming reports, and managing a team of data labelers. Your expertise will directly impact the safety of our customers' products and contribute to our mission of building a safer digital environment.

Key Responsibilities:

1. Develop Curated Datasets: (A) Lead the creation and management of specialized datasets for various safety concerns (e.g., harassment, bullying, doxxing, synthetic identities, fake account creation). (B) Work with product and engineering teams to ensure that datasets are aligned with evolving safety standards and customer needs.
2. Generate Red Teaming Reports: (A) Use Reinforce Labs' AI-powered technology to conduct red teaming exercises, simulating potential risks and vulnerabilities in customers' products and systems. (B) Create detailed reports that identify gaps in safety, prioritize critical issues, and provide actionable recommendations for fixes. (C) Collaborate with customers to ensure that identified risks are understood and mitigated.
3. Build and Manage Contract Data Labeling Team: (A) Lead and manage a contract team of data labelers who provide critical support for live data generated by red and blue team agents. (B) Ensure data labeling standards and accuracy, supporting the continued evolution of safety algorithms.

Required Skills & Experience:

• 5+ years of experience in trust and safety roles, either in operations or product management, within large organizations.
• Proven expertise in content moderation, policy development, and safety best practices.
• Experience managing teams, especially contract or remote teams, to deliver high-quality work on tight timelines.
• Ability to work with AI and data-driven systems, with a solid understanding of machine learning technologies and their applications to safety.
• Strong analytical skills, with the ability to synthesize data and generate clear, actionable insights.
• Excellent communication skills, both written and verbal, with the ability to collaborate across teams and with external stakeholders.
• Familiarity with emerging online safety issues such as misinformation, deepfakes, and synthetic media.

Why Reinforce Labs? At Reinforce Labs, you’ll be part of an innovative team that is shaping the future of product safety with AI. We offer a collaborative, dynamic environment where your contributions will directly impact the safety of users worldwide. If you're passionate about using technology to make the digital world safer, we'd love to hear from you.