The Head of Vendor & Financial Administration will lead the team responsible for Global Legal, Compliance & Regulatory financial and law firm/legal vendor operations and relationship management. Reporting to the Global Head of Service Delivery, the Manager, Vendor & Financial Administration will oversee law firm and legal vendor engagement inclusive of performance monitoring and lead department financials, with a particular focus on legal spend control and optimization. This role requires 4 days in office at either our Charlotte, NC, Atlanta, GA or Houston, TX offices.
Key responsibilities:
Drives strong financial management across GLCR, including budgeting, forecasting, financial reporting, allocation, and accruals, through oversight and management of team.
Leads corporate law firm relationship management and operations
Fosters stakeholder buy-in and enable attainment of GLCR departmental objectives and serve as subject matter expert and champion of legal vendor and financial strategic initiatives.
Develops and monitors financial and vendor management key performance indicators
Facilitates positive relationships with law firm billing departments to ensure clear and accurate exchange of information; monitors law firm / legal vendor financial performance
Leads financial analysis and forecasting activities to drive strategic planning and decision-making and assist in law firm / legal vendor management.
Ensures compliance with financial and vendor management policies and regulations
Accountable for successful completion of law firm annual budgeting and quarterly forecasting process
Serves as champion for financial deliverables within GLCR as related to key projects and strategic initiatives
Enables on-time, accurate, and comprehensive execution of firm engagement and firm administration-related deliverables.
Ensure accurate data in connection with firm eBilling and matter management records in outside counsel management system
Conducts comprehensive market research to identify and evaluate law firms and vendors to drive optimal engagement model; regularly reviews and evaluates model.
Monitors the quality of law firm and legal vendor deliverables, implementing quality control measures and addressing any performance or service issues
Maintains strong relationships with law firms and legal vendors, fostering collaboration and goal alignment
What we’re looking for:
8+ years of progressive finance, legal operations, legal vendor management, or other corporate experience that demonstrates strong business and financial acumen.
BA degree or equivalent; MBA preferred
Experience leading legal forecasting and budgeting processes for large, complex departments with significant field of corporate law firm partners
Demonstrated capability to lead highly effective and engaged teams
Strong attention to detail and commitment to accuracy and on-time delivery in regimented, financial calendar-anchored environment
Advanced proficiency in Microsoft Excel is required
Six Sigma certification is a plus