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Head of GLCR Vendor and Financial Administration

AIG
$150,000 - $170,000/ year
Posted Jan 21
Full Time
On Site
Charlotte, North Carolina

The Head of Vendor & Financial Administration will lead the team responsible for Global Legal, Compliance & Regulatory financial and law firm/legal vendor operations and relationship management.  Reporting to the Global Head of Service Delivery, the Manager, Vendor & Financial Administration will oversee law firm and legal vendor engagement inclusive of performance monitoring and lead department financials, with a particular focus on legal spend control and optimization.   This role requires 4 days in office at either our Charlotte, NC, Atlanta, GA or Houston, TX offices.

Key responsibilities:

  • Drives strong financial management across GLCR, including budgeting, forecasting, financial reporting, allocation, and accruals, through oversight and management of team.

  • Leads corporate law firm relationship management and operations

  • Fosters stakeholder buy-in and enable attainment of GLCR departmental objectives and serve as subject matter expert and champion of legal vendor and financial strategic initiatives.

  • Develops and monitors financial and vendor management key performance indicators

  • Facilitates positive relationships with law firm billing departments to ensure clear and accurate exchange of information; monitors law firm / legal vendor financial performance  

  • Leads financial analysis and forecasting activities to drive strategic planning and decision-making and assist in law firm / legal vendor management.

  • Ensures compliance with financial and vendor management policies and regulations

  • Accountable for successful completion of law firm annual budgeting and quarterly forecasting process

  • Serves as champion for financial deliverables within GLCR as related to key projects and strategic initiatives

  • Enables on-time, accurate, and comprehensive execution of firm engagement and firm administration-related deliverables. 

  • Ensure accurate data in connection with firm eBilling and matter management records in outside counsel management system

  • Conducts comprehensive market research to identify and evaluate law firms and vendors to drive optimal engagement model; regularly reviews and evaluates model.

  • Monitors the quality of law firm and legal vendor deliverables, implementing quality control measures and addressing any performance or service issues

  • Maintains strong relationships with law firms and legal vendors, fostering collaboration and goal alignment

What we’re looking for:

  • 8+ years of progressive finance, legal operations, legal vendor management, or other corporate experience that demonstrates strong business and financial acumen.

  • BA degree or equivalent; MBA preferred

  • Experience leading legal forecasting and budgeting processes for large, complex departments with significant field of corporate law firm partners

  • Demonstrated capability to lead highly effective and engaged teams

  • Strong attention to detail and commitment to accuracy and on-time delivery in regimented, financial calendar-anchored environment

  • Advanced proficiency in Microsoft Excel is required

  • Six Sigma certification is a plus