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Cozen O'Connor, an AMLaw 100 firm, is seeking a paralegal manager to oversee its approximately 125 paralegals throughout the US and Canada. 

Management

• Manages paralegals in all offices of the Firm
• Provides guidance to paralegals in maintaining appropriate workloads
• Provides paralegals coverage for ongoing client matter demands and special project requirements
• Analyzes productivity reports on a monthly basis, provides workflow analysis
• Administers annual performance reviews of paralegals
• Manages administration of overtime approval and other time and payroll policies
• Conducts disciplinary actions, counseling and terminations in coordination with Human Resources
• Partners with Paralegal Chairs to recommend annual compensation and bonuses for all paralegals
• Conducts regular check-ins with all Paralegals 
• Brings paralegals together via virtual meetings at the Practice Group level and hosts an All-Paralegal meeting at least annually

Hiring 

• Oversight of the recruitment, evaluation, screening and recommendations of candidates for hire in all offices of the Firm 
• Researches, recommends and supervises use of LinkedIn and other platforms to identify and attract candidates
• Participates in onboarding processes for paralegals
• Maintains contact with paralegals and is a go-to resource for questions during integration and beyond
• Evaluates available resources to determine hiring needs

Training

• Recommends and develops training and professional development programs for better performance and utilization
• Recommends, develops, implements and oversees policies and procedures for paralegals
• Interacts regularly with paralegals and attorneys to ensure resources, skills and training programs are aligned with practice area needs
• Oversee entry level paralegal program, including training development and implementation

Other

• Networks with peer firms and participates in professional organizations to remain current on industry best practices
• Ensures a positive, collaborative and inclusive environment for the paralegals
• Offers creative and innovative suggestions to manage paralegal program 

• Bachelor’s degree required
• Prior paralegal experience is a plus
• Prior experience in a law firm finance department or experience with data analysis a plus
• Must possess a high level of professionalism and interpersonal skills so as to be able to work well with employees at all levels within the organization and maintain all information in the strictest of confidence
• Must possess attention to detail, ability to balance multiple projects and have strong time management skills
• Must be able to work independently
• Must have ability to reason and apply common-sense understanding to situations encountered
• Ability to process routine daily functions while being able to resolve sensitive issues and complex assignments utilizing above average critical thinking skills
• Provide a high level of customer service and quick response times
• Ability to travel on occasion

Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Founded in 1970, Cozen O’Connor has over 825 attorneys practicing internationally in 31 cities across North America and Europe. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O'Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges may be.

Cozen O’Connor is committed to employing a diverse complement of attorneys and staff, and to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a rich diversity of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.

Cozen O’Connor is an Equal Opportunity Employer, including disabled and veterans.