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Compliance Manager - Loan Operations

Position Overview:

This management position plays a vital role in overseeing two compliance specialists and a five-person Quality Verification team, ensuring the effectiveness of compliance operations. Key responsibilities include conducting compliance testing, managing exception reviews, performing end-of-month risk assessments, serving as a liaison with internal compliance and audit teams, and overseeing all flood-related matters throughout the loan lifecycle.

At First National Bank, we value related, relevant experience and what you've accomplished in your career. For this position, we will accept four (4) years of commensurate experience or two (2) years of commensurate experience with an associate degree in lieu of the education requirement below.

Position Title: Manager of Compliance-Operations

Business Unit: Operations

Reports to: Director of Operations and Processing

Position Overview:

This position is primarily responsible for managing a team of compliance professionals responsible for providing Line of Business (Operations) with oversight for high-impact laws, rules and regulations (i.e. SCRA, FDPA, ECOA, FHA and UDAAP). The incumbent defines and implements the strategic direction for areas of coverage, conducts monitoring, testing and risk assessment of compliance programs, manages policies and procedures. The incumbent is a subject matter expert and interacts with leaders in the organization and regulatory agencies.

Primary Responsibilities:

Supports Operation's Compliance Risk Management Program by implementing a compliance risk assessment process that provides systematic methods for evaluating the effectiveness of operations in complying with applicable federal and state consumer protection laws and regulations and related internal policies and procedures.

Manages operational compliance to ensure that all functions conform to federal, state and local regulations, develops appropriate policies, procedures, contracts and documents to ensure compliance with appropriate laws and regulations and organizes the activities of the department to achieve established goals and monitors efficiency and performance versus established standards.

Maintains current data of new and pending laws and regulations directly affecting operations. Ensures that all applicable changes are implemented and communicated to appropriate personnel. Schedules reviews and training sessions on current laws and regulations as needed. Contributes to the maintenance of the regulatory repository.

Establishes and maintains processes and procedures for identifying, measuring and evaluating risk through transactional testing, continuous monitoring, system or process assessments or other validations or testing appropriate to the area being evaluated. Develops dynamic assessment plans to ensure reviews are conducted regularly and according to risk standards.

Assists Operations in developing and implementing compliance programs by providing technical advice as guidance in ensuring programs include adequate monitoring of compliance requirements and reporting of results. Gathers and assimilates comments from applicable business units and compliance specialists and coordinates preparation of regulatory comment letters.

Oversees the development and maintenance of internal recordkeeping for consumer compliance examinations. Assures that consumer complaints and notices are handled properly in coordination with the appropriate department managers and corporate complaint escalation department.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

5

Skills Required to Perform the Primary Responsibilities of this Position:

N/A

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.