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Job Title: Paralegal (Law Enforcement Request) Shift Time: 9 am to 5 pm EST Job Location: There might be a complete return to office with some notice in advance. As of now, this employee can work remote but within Charlotte Job Summary:Integreon is seeking one full-time Agent to work as part of our fast-growing law enforcement request (LER) team for our premium high-tech Client. As a member of the LER team, you will perform triage, review, process, and produce upon all levels of sensitive legal requests from domestic and international law enforcement, as well as drive successful projects and initiatives. The ideal candidate will be detail-oriented, motivated, organized, able to work on sensitive matters, develop other team members, and have a bias towards client service and process efficiency. Responsibilities and Duties:Review and process various types of domestic and international law enforcement requestsUnderstand and triage incoming requestsAttend to detail with ability to accurately analyze large legal documentsFlag process inconsistencies or deviations from guidance and recognize and escalate to appropriate leads/teams on urgent or problematic LERsPrioritize tasks and work independently with minimal oversightCollate pertinent matter informationCreate data productions for law enforcement when appropriateUpdate information in client’s systemsMonitor email and other specified queues for incoming law enforcement requestsConduct LER follow-ups as requiredCommunicate in a timely and effective manner with internal & external stakeholders including law enforcement officials outside of the USAdhere to defined Key Performance Indicators (KPIs) and productivity metrics and deliver at required QA level REQUIREMENTS:Bachelor’s / Undergraduate law degree or legal conversionA minimum of 1-3 years of experience working in the legal or law enforcement industryProficiency with Microsoft Office and Google SuiteConscientious and detail-oriented while being able to multi-task, freehand, troubleshoot issues, and be comfortable with basic reportingExceptional organization and administrative skillsStrong communications skills – written, verbal & listeningMotivation to meet deadlines under pressureAbility to work as part of a team as well as work independentlyCapability to work a full-time schedule of 40 hours per week between the hours of 9 a.m. and 5 p.m. Eastern Time and a rotating weekend/holiday schedule if neededProven ability to consistently deliver high quality results, improve processes and productivity while supporting rapid response and friendly service cultureExperience with Legal Operations and / or Legal Process an assetFluency in a foreign language not necessary but preferable and advantageous Company InformationIntegreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.We are One. We are On. Follow us https://www.linkedin.com/company/integreon/Visit us at www.integreon.com #Law Enforcement Specialist #Compliance #Agent #Law Enforcement Request