2024 was a pivotal year for law firms, with strong demand, higher billing rates and the expansion of non-equity partner tiers, but law firms are edging toward rethinking their business model.
The legal industry closed 2024 with record financial performance, driven by rising demand, higher billing rates, and effective cost control, according to the State of the Legal Market 2025 report by Thomson Reuters and Georgetown Law.
Law firms posted record profits in 2024, with profits per equity partner rising 11.6%, and average profits per lawyer growing 8.3%.
Demand for legal services increased by 2.6%, the strongest growth since before the 2008 financial crisis.
Generative AI is reshaping the legal sector, challenging the traditional billable hour model.
Rate increases continued despite waning inflation, but sustainability is uncertain.
Law firms face mounting pressure to innovate and adapt their business models
However, this success comes with a warning: the landscape is shifting, and firms must adapt to survive.
Generative AI is the defining challenge and opportunity for the legal sector in 2025. The technology’s ability to automate routine tasks and enhance efficiency threatens to upend the traditional billable hour model.
While AI adoption can lower operational costs and improve client outcomes, it also forces firms to reconsider how they price legal services. The report highlights that clients may push back against billing practices that fail to reflect AI-driven efficiencies.
“As the use of GenAI tools continues to expand, … it is becoming increasingly obvious that the legal profession must rethink how it defines value when pricing legal services,” the report states, predicting that continued reliance on an input-driven model like the billable hour will become increasingly untenable.
Billing rates increased by 6.5% in 2024, the fastest pace since the Great Financial Crisis.
This growth was possible due to minimal client pushback, with realization rates—the proportion of billed amounts actually paid—remaining steady.
But the report questions how long this trend can last, particularly as inflation subsides. Firms may face greater resistance to further rate hikes in 2025, challenging their ability to maintain revenue growth, according to Law.com.
Law firms are evolving in response to these pressures:
Non-equity partner tiers continue to expand, accounting for 19.1% of firm attorneys in 2024, compared to 14.3% in the mid-2000s. This trend reflects efforts to control costs while retaining top talent.
Firms are also investing heavily in technology. The report warns of “technological debt,” where patching outdated systems could hinder long-term competitiveness. Leaders are urged to modernize infrastructure and integrate AI strategically.
Despite strong financial tailwinds, law firms are at a critical juncture. The dual pressures of rising client expectations and transformative technologies demand agility and innovation—traits not traditionally associated with the legal industry.
The successes of 2024 should not, however, be understood to be reasons to stand firm,” the report cautions. “Indeed, even as law firms enjoy strong financial tailwinds, the market in which they operate is evolving rapidly.”
Firms that adapt quickly to the changing market, particularly by rethinking their business models, are likely to thrive.
Looking ahead, the legal sector’s ability to navigate these challenges will determine its trajectory in 2025 and beyond.
Ever-higher demand is no guarantee this year, the report warns. The report predicts that demand will likely weaken this year, noting that law firms have historically struggled to maintain long-term growth.
However, the recent U.S. election and geopolitical and economic uncertainty could result in short-term demand growth, the report adds.
"We're not necessarily saying that the bottom is going to fall out, but some of these practices may not be as strong," said William Josten, manager for enterprise legal content at the Thomson Reuters Institute.
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